We will do our best to prioritise your shopping experience with us at all times. In case of any issues or discrepancies, you can always reach our team at enquiry@thenud.com.
By visiting our website www.thenud.com you agree to read, browse and access all our information subject to the terms of use and guidelines applicable to using our services. If you do not accept our terms and conditions, we humbly request you refrain from accessing or visiting our site.
The following terms and conditions outline the rules and regulations for using our website, www.thenud.com.
Use of Information
As a part of registering as a customer of NUD, you will be required to provide us with your personal data. Upon completion of the registration process, you will receive a confirmation email.
To access our website services, you will have to log in with an email address and password of your choice. You must treat this password as confidential and protect it from third-party access. NUD reserves the right to revoke your account due to security issues without prior notice.
Copyright
All content on the website, such as the graphics, text, images, digital downloads, data compilation, logos, button icons and software, is solely the property of NUD. We do not grant any right to use our images, designs, trademarks or content to any third party.
Any violation of our trademarks will be liable for legal action.
Colours
Slight colour variations may occur due to external factors beyond our control, such as photogenic conditions or different screen resolutions. We tried to display the colours of the apparel as accurately as possible on the website but cannot guarantee that your monitor or screen’s display will match the exact colour. We will not take responsibility for slight variations up to 10% in the shade.
Billing
The price of our merchandise is inclusive of the GST charges. The tax rate applied to the order will be the combined tax rate for both state and local tax rates by the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.
Payments
At NUD, we provide payment methods by credit card, debit card, net banking, and cash on delivery. We reserve the right to reject any payment method for individual goods and suggest a different one in case of any merchandise purchased from us.
We accept various credit cards, e.g., Visa, American Express, and Mastercard. NUD will charge the invoice to your credit card immediately after confirming the order.
We will deduct a charge of 2.5% from payment gateway charges for online orders.
Delivery
At NUD, our courier partners will deliver the order only at the shipping address provided by you. We will provide the delivery timeline accordingly and try to ship the order within the estimated timeframe.
We expect your cooperation in case of any shipping delays; as for specific items, it may take us longer, depending on the product availability.
We will attempt to deliver the item thrice at the shipping address you provided, after which we will have to cancel the order. Any payments made will be refunded back to your source account.
Services and Complaints
Customer satisfaction is our top priority. We would be more than happy to assist you in case of any discrepancy or query. You can reach our customer service team via email in the address enquiry@thenud.com or through WhatsApp (10am-5pm) in the number +91 8282903134.